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RAM usage at 99% on Search head

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Today one of my users did a search and it took 99% of the 32GB of RAM on the Splunk Production host and made it unusable for others, this must be a bug, no users could log into splunk and all alerts ceased to go out. How can one poor search kills the box. Any help would be appreciated.

This user only has 2 indexes as his default.

The user ran this search.....over a 1 day period source="/proj/logs/prd/*systemout.log" UserName can't be null

He should have run this search........ index=claims source="/proj/logs/prd/*systemout.log" "UserName can't be null"


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